We may revise the Terms and Conditions of the Trade-in program at any time and may suspend or terminate the program at any time without notice to you.
ONKYO CD PLAYER COMMON PROBLEMS SERIAL NUMBER
If you submit items for trade-in that do not meet the condition criteria that are specified or are counterfeit, duplicate, stolen or the receiver is missing the Serial Number Label, are not entitled to the benefits of either the Customer Care Program or Trade-in Program. It doesn't sound like a real serious (expensive) problem. If the trouble is more involved than just an out-of-place CD, be kind to your Onkyo and take it to a repair shop. Importantly, please note that the loss of audio/network connection issue will not result in harm to any connected components or speakers since the issue is contained to a single element within the affected receivers. The most common cause is a defect in the 'flexy' cable from the drawer to the main PCB.
Verify if your Onkyo receiver is impacted.This loss of audio/network connection Customer Care program is available only to residents of the US and Canada who purchased their ONKYO brand receivers from an Authorized Independent Onkyo Retailer or from To address the problem and help people who may have an impacted receiver, Onkyo is launching a special Customer Care Program to remedy this issue for those receivers that may be affected by this loss of audio/network connection issue. We deeply regret any frustration or inconvenience this situation may have caused. This malfunction has been traced back to a defective network chip. When a CD player appears to have a mood problem - playing fine sometimes or for only part of a disc or aborting at random times, there can be several possible causes including a dirty lens, dirty or worn interlock switch or bad connections to interlock switch (mainly portables and boomboxes), flex cable with hairline cracks in one or more. The program has been in place for several years and has come to it’s conclusion.Īs part of our commitment to quality and customer service we have determined that a limited number of Onkyo Brand receivers manufactured between 20 may experience loss of audio or loss of network connection. Sled motor, which appears to be of a type on which I commonly see open ( or partially open) brushes. Spindle motor, very common and could have lubrication issues or shorted / open brushes, or, 2. Effective January 1 st, 2020, the special Customer Care Program has ended. I have examined the mech drawing, and I would suspect: 1.
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